Context HelpIf you get lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will open. It contains comprehensive information about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly return to your work.
Video TutorialsWe have a huge collection of instructional videos clarifying how to work with our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.If you can't discover the solution you are looking for, have a gaze at our comprehensive Frequently Asked Questions section, which includes questions asked by real persons and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in order to encompass all the innovations and new additions to our web hosting platform.
Ticketing SystemIf you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24-7 and ready to help you with any issue. Each trouble ticket you open will be replied to within 60 minutes (the average response time being only twenty mins), so you will never have to wait a long time to get your question answered.